Shipping and Delivery Policy
At Taksh IT Solutions Private Limited, we specialize in delivering IT solutions and digital products. As our offerings are primarily software-based, the concept of physical shipping does not apply. This policy outlines how and when our services and digital products are delivered to clients.
Mode of Delivery
- All services, software products, and digital solutions are delivered electronically via email, client dashboards, or secure cloud links.
- Login credentials, license keys, or access links are sent directly to the client's registered email address upon payment confirmation.
Delivery Timelines
- For ready-to-use digital products (e.g., scripts, software licenses), delivery is usually completed within 24 to 72 hours of successful payment confirmation.
- For customized software development or IT services, delivery timelines are agreed upon in the initial project scope document or SLA.
- Delays caused by third-party tools, client-side response times, or scope changes will be communicated proactively.
Non-Delivery
- If you do not receive the deliverables within the expected timeframe, please contact us at [email protected] with your order ID.
- We are committed to resolving all non-delivery issues within 3 business days.
Access and Installation Support
- In cases where software installation or access setup is required, our technical team will coordinate via remote support or scheduled sessions.
- Clients are responsible for providing accurate technical environment details (e.g., hosting, server access) for timely deployment.
Email: [email protected]
Phone: +91-9650020493